Privacy Policy

Privacy Policy for https://hire-gohighlevel-agency.scoopstorm.com

Introduction

Welcome to https://hire-gohighlevel-agency.scoopstorm.com (referring to our company as “we” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information from our users when they interact with our website, applications, services, and products. Our commitment to privacy is guided by various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Private Information and Protection Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability in Data Practice Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, encompassing:

  • Our official website at https://hire-gohighlevel-agency.scoopstorm.com
  • Any applications, software, or services we offer directly to users
  • Interactive features on our websites that collect user information
  • Communications initiated by us, such as newsletters, emails, phone calls, and SMS messages

However, please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during various user interactions:

  1. Authorized User Account: When you create an account with us to use our services, we collect and store your account information (username, email, password hash).
  2. Website Visitors: We track visits to our websites using analytics tools, logging non-personalized data like IP addresses, browser types, and referring URLs for performance and security purposes.
  3. Communication with Us: If you choose to contact us via email, phone, or SMS, we will use the information provided (name, contact details, inquiry content) to respond to your request.

Personal Data Collection

We collect several types of personal data as part of providing our services:

  • Account Information: This includes user names, passwords (hashed and salted), email addresses, and profile pictures.
  • Payment Details: We securely store payment information for billing purposes, including cardholder names, card numbers, expiration dates, and CVV codes (masked).
  • Financial Data: In some cases, we may collect financial records to facilitate transactions or account management.
  • Purchase History: Records of your purchases, order details, delivery addresses, and product preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data (non-personally identifiable).
  • Location Data: With user consent, we may access location services to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us, along with your associated contact details.
  • Social Media Information: If you choose to log in through social media accounts, we will collect data from those platforms (username, profile picture, basic public information).
  • Product Interaction Data: Details about how you interact with our products or services, such as features used, content viewed, and purchase behavior.

We gather this data through direct user input, server logs, analytics tools, and third-party service providers.

Cookies Usage

Cookies are small text files stored on your browser that enable us to enhance user experience and perform analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features (e.g., remembering login details).
  • Preference Cookies: Remember user preferences, language settings, and display options.
  • Analytics Cookies: Track website usage statistics, aggregate data for performance improvements, and understand user behavior.

Users can manage non-essential cookie preferences through our Cookie Manager.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for service provision and account management is retained until the account is closed.
  • Transactional data may be kept for longer periods to facilitate dispute resolution, tax obligations, or analytics.
  • Once the purpose of data collection is fulfilled, we securely delete or anonymize personal data from our systems and databases.

Data Security Measures

We employ robust security measures to protect your personal information:

  • Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers for processing sensitive data, ensuring they adhere to strict privacy standards.
  • Access Controls: Our systems have access controls to restrict unauthorized personnel from accessing personal data.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect or solicit personal information from children.

Your Data Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Ask for the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: You have the right not to be discriminated against when exercising any data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your request as soon as possible and within the timeframes prescribed by applicable laws.

Policy Updates and Modifications

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or business reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on data protection at https://hire-gohighlevel-agency.scoopstorm.com.

Contact Information

For any privacy-related inquiries, including:

  • Unsubscribe requests or access to your personal data
  • Data-related complaints or questions
  • Requests to exercise your data rights

Please contact us via email at: [email protected] or write to us at:

[Your Official Address]

We aim to promptly address all legitimate requests and inquiries related to your privacy and data protection.